Privacy Policy
Effective date: April 19, 2026
Design Renovation, Inc. ("we", "us", "our") operates this website (the "Site") and respects your privacy. This Privacy Policy explains what information we collect when you use the Site or contact us, how we use it, and the choices you have.
1. Information We Collect
We collect only the information you choose to provide when you fill out a form on the Site (such as the contact form or the investment estimator). This typically includes:
- Your first and last name
- Your email address and phone number
- Project-related details you share voluntarily (project type, square footage, finish level, timeline, notes)
We do not knowingly collect personal data from children under 13.
2. Automatically Collected Information
Like most websites, our hosting provider and server logs may automatically record standard technical data such as IP address, browser type, device type, pages viewed, and the date and time of the visit. This data is used for security, diagnostics, and aggregate analytics only — it is not combined with your personal information without your consent.
3. How We Use Your Information
We use the information you submit solely to:
- Respond to your inquiry, schedule a consultation, or provide a project estimate;
- Send you a one-time confirmation of your submission;
- Follow up regarding the specific project you contacted us about;
- Comply with our legal, tax, and regulatory obligations.
We do not send marketing newsletters, add you to mailing lists without your explicit opt-in, or use your information for advertising profiling.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share limited information only with:
- Service providers that help us operate the Site (email delivery, web hosting). These providers are contractually limited to using your data only to provide services to us.
- Legal authorities, if required by law, subpoena, or a valid legal request, or to protect the rights, property, or safety of Design Renovation, Inc., our clients, or the public.
- A successor entity in the event of a merger, acquisition, or sale of substantially all of our assets — subject to the same privacy commitments.
5. Cookies and Tracking
The Site may use a minimal amount of functional browser storage (such as localStorage) to remember your preferences between visits. We do not use third-party advertising cookies. If we add analytics in the future (for example, aggregated visit statistics), this Policy will be updated accordingly.
6. Data Retention
We retain form submissions for as long as reasonably necessary to respond to your inquiry and for a limited period afterward for record-keeping (typically up to 24 months). You may request earlier deletion at any time — see Section 8.
7. Data Security
We use industry-standard measures to protect the information you submit — including TLS/SSL encryption for data in transit and restricted access to our email systems. No method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on where you live, you may have the right to:
- Access a copy of the personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of your information;
- Opt out of any future communication from us.
To exercise any of these rights, email us at the address in Section 11. We will respond within a reasonable time frame and in accordance with applicable law.
California Residents (CCPA/CPRA)
California residents have the right to know what personal information we collect, to request its deletion, and to not be discriminated against for exercising these rights. We do not sell personal information.
European Residents (GDPR)
If you are located in the European Economic Area or the United Kingdom, our legal basis for processing your personal data is your consent (given when you submit a form) and our legitimate interest in responding to your request.
9. Third-Party Links
The Site may contain links to third-party sites (for example, review platforms). We are not responsible for their privacy practices and encourage you to review their policies before providing personal data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent revision. Material changes will be highlighted at the top of this page.
11. Contact
If you have questions or requests concerning this Policy or your personal data, please contact:
Design Renovation, Inc.
18 Bunker Lane, Palm Coast, FL 32137
Phone: (561) 935-8539
Email: info@designrenovationhomes.com